silver steel privacy policy

Privacy Policy

This privacy policy sets out how T&A Precision Grinding Co Ltd (“us”/ “we”/ “our”) adheres to the General Data Protection Regulations (GDPR) and protects your individual privacy, and your rights to know any detail held.


T & A Precision Grinding takes the privacy of its customers very seriously.


Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of none of our distribution channels. Those distribution channels will include our website, our customers and any other distribution channel or associated with form from time to time. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.


When do we collect personal data

We can collect data on you from a variety of different sources these includes.

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
Information provided to us when you communicate with us for any reason.
In any of the above cases, the data we collect could be personal data.


What we do with your personal data information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To provide you with the information requested from us, related to our products or services, where you have consented to receive such information.
To meet our contractual commitments to you. To notify you about any changes to our website, such as improvements or service/ product changes, that my effect our service.
If you are an existing customer, we may contact you with the information about goods and services similar to those, which were the subject of a previous sale to you.

Further we may use your data, or permit selected third parties to use your data, so that you can be provided with information on other products which we feel maybe of interest to you. They or we may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our third parties you will have the opportunity to withhold your consent to do this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.


Right of rectification

In cases where personal data is inaccurate or incorrect your business must make appropriate changes within 30 days.


Right to be forgotten

A customer can request for his/her data to be deleted when they believe there is no compelling reason for continuous processing. This includes where ?personal data? is no longer necessary in relation to purpose for which it was originally collected or when the individual withdraws consent.

Such information will not identify you personally it is statistical data about our visitors and their use for our website. The statistical data does not identify any personal details whatsoever.

Similarly to the above we may gather information about general Internet use by using cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer?s hard drive. They help us improve our website and the services that we provide to you.

All computers have the ability to decline cookies. This can be by activating the sitting on your browser, which enables you to decline the cookies.


Data

In the UK we operate and are registered in accordance with applicable data protection regulation.

You might find links to third party websites on our websites. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


Consent

With your consent, initially, and annually updated, we will collate information on:

  • Name and company name
  • Contact information, including: email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to our personal and business dealings on which we have your authority to retain

What we do with the information we gather

We require this information in order to simply contact you and provide an understanding of your demands and needs.

In addition we will forward additional information which we feel may be relevant to you, or your business, which follows the consent as provided.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We don’t pass any of your information on to any third party without prior consent.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of all personal information which we hold about you which will be, as regulation stipulates, provided within 30 days of request.

If you would like a copy of the information held on you, please write to our registered office address:

T&A Precision Grinding Co Limited, 101 Carlisle Street East, Sheffield, South Yorkshire, S4 7QN

Email: sales@silver-steel.co.uk

If you believe that any information we are holding on you is incorrect, or incomplete, please write to us at the above address, or email us, as soon as possible. We will promptly correct any information found to be incorrect.